Projects may involve work that is highly definable upfront. Definable work projects are characterized by well-known production procedures that have proven successful on similar projects in the past. In such projects, the main objective is to control the scope, the change, the budget, and completion dates as much as possible.
On the other hand, projects may involve high-uncertainty work. These projects often involve high rates of change that come late in the project, complexity, and risk. This is very often in today’s complex and demanding environment, which is disrupted by exponential advances in technology as well as demands from customers and users. The keyword is the immediate delivery of value. Under these circumstances, it is very difficult to apply traditional techniques.
Under these circumstances:
– Agile techniques and approaches effectively manage disruptive technologies
– Customer satisfaction is the highest priority
– Direct customer feedback loops is a necessity, also readily available with the use of social media
– Customer experience is highly valued
Agile techniques are proven approaches for achieving productivity gains, cost decrease, emphasis on users’ and customers’ experience and satisfaction. Agile practices have dramatically improved the information technology organization over the last years.
Helps organizations to understand why:
– up-front detailed planning is destined to fail
– self-organized teams are significantly more productive when they control the outcome of their work
Emphasis on:
– responsive planning
– stakeholder empowerment – collaborative and customer-driven approaches
– business-value-driven work
– just enough communication
– status tracking
– innovation
– tangible quality results
– waste management
– continuous improvement